Frequently Asked Questions

Where are we located?

9015 TX-198
Payne Springs, TX 75156

What are the office hours?

Monday, Tuesday, Thursday, Friday 9:30 am - 4:00 pm
Saturday 9:30 am - 2:00 pm
Wednesday, Sunday Closed

What are the access hours?

7:00 am - 10:00 pm, 7 days a week.

Am I required to store long-term?

We offer flexible month-to-month lease options, so you can store with us for as short or as long as you need.

How do I pay my storage bill?

We accept cash, checks, money orders, and all major credit/debit cards. Additionally, you can pay your storage bill online using a debit or credit card, and you can discuss autopay options with your facility manager.

What documentation do I need to rent a unit?

A valid government-issued ID, such as a driver’s license, passport, or state ID, is required.

What items am I not allowed to store?

You cannot store perishables, plants, animals, stolen or illegal goods, flammable or hazardous materials, or combustible items or liquids.

What does drive-up access mean?

Drive-up access means you can park your vehicle directly in front of your storage unit for easy loading and unloading.